Common Questions
Everything you need to know before you bring premium koi home.
How do I choose the right koi?
Start with pond size, water quality, and your experience level. We offer koi for different pond setups, and our care guidance helps you choose fish that fit your space and goals.
Are your koi healthy and quarantined?
Yes. We focus on healthy, high-quality koi and careful handling so you can shop with confidence.
Can I order koi online?
Absolutely. You can browse available koi and place orders through our shop page.
What should I prepare before my koi arrives?
Make sure your pond or quarantine tank is cycled, filtered, and at stable water parameters. Have acclimation supplies ready and avoid introducing new fish into stressed or unprepared water.
Do you offer koi care help after purchase?
Yes. We share practical guidance for feeding, acclimation, pond care, and seasonal maintenance so you feel supported beyond checkout.
Where can I find shipping and return details?
Visit our Shipping & Returns page for current policies, delivery information, and important order details.